We are not a conventional cleaning company. We do not employ cleaning staff. We are not a franchise.
We are a specialist cleaning contract management agency, working with complient contractors who meet our stringent requirements.
We have successfully operated in the South East corner of the state for over 25 years. We are now servicing approximately 300 clients, from small
to large, across many industries and catering for a range of property cleaning & periodic cleaing service requirements.
Your Duticall contractor is not a ‘clock in, clock out’ employee. They run their own business entities and they will invest ($) their own monies for the privelege of looking after your cleaning service. Effectively creating a ‘performance bond’. This investment offers stability for the contractor and keeps your satisfaction ‘front of mind’.
Public liability insurance cover ($20m), Work Cover, independent accreditation, OHS policies & procedures, Identification and uniforms, a secure key & document management system. The security of your premises is our number #1 priority.
Client support staff are in constant contact with our valued clients. We stay in touch via regular ‘outbound’ scheduled phone calls & site visits. We aim to capture and respond quickly to any with your service. We are in regular contact with your cleaning team to ensure any problems are resolved via your Duticall contractor immediately. We ensure that any issues and solutions are recorded in our client management software and followed up to ensure there’s been no re-occurance of the problem.
We guarantee to maintain regular communication and if you are not satisfied we guarantee to put matters right or
cancel the charge
Beware of cleaning service contracts which lock you in regardless of performance. Read the terms and conditions to ensure you aren’t being locked into a contract for 12-24 months. We only ask for a 30 day period of notice.
Making it easy to maintain your property via carpet cleaning, window cleaning, hard floor restoration, industrial
cleaning, steam cleaning, pest control, maintained washroom sanitary systems, supply of consumables and more….