Selecting a cleaning company

What size cleaning company for my business?

When deciding what sort of cleaning company is right for your office or facility one of the key questions is: “are they the right fit?”

The size and structure of a cleaning company is one of the factors to consider.

Below are some simple Pro’s & Cons for Small, Medium and Large cleaning companies




  • Often local
  • Often cheaper
  • Often a quick response


  • Potentially limited ability to provide additional (maintenance or restorative cleaning) services
  • May struggle to meet regulatory compliance and risk management – ask the questions
  • How long have they been in business (or intend to stay in business)? – ask the questions
  • Could be the right fit if: you have a trusted referral, they have the ‘runs on the board’, they have proof of compliance




  • More established and experienced
  • (Should have) compliance systems and required insurances
  • (Should have) dedicated customer service function Increased capability for property services


  • Some have grown in size but have lost the ability to stay connected and respond quickly
  • Could be the right fit if: you are a small-medium office or commercial facility (between 200sqm and 10,00sqm), which expects an appropriate level of administrative and customer service support
  • ‘Small enough to care, big enough to cope’.




  • Strong systems
  • Formal training of staff
  • Wide range of services


  • Traditionally high turnover of staff
  • May struggle to focus on properties that are smaller (eg less than 10,000 sqm)
  • Could be the right fit if: you are a large facility (multi level CBD building, hospital), requiring multiple cleaners, cleaning every day/night, with formal account management


Of course, there are plenty of other factors to consider when selecting a cleaning company.

If you do have any questions or if you would like an obligation-free assessment of your property please contact the friendly team at Duticall.

About Duticall

Brisbane's leading commercial & office cleaning business

Duticall has over 300 clients and over 25 years' experience in offering a cost-effective and managed commercial cleaning service to businesses in the S.E corner of Qld. We work in partnership with our contractors and our clients, with a dedicated accounts team making sure each contract runs smoothly.

Why Duticall?

The Duticall difference is the fact that our skilled Contractors invest their own money for the privilege of cleaning your premises. It's a very powerful incentive to ensure that customer satisfaction is maintained and you get what you are paying for.

Our Quality

We offer and maintain regular communication between our office and you. We don't set and forget so you can feel confident with a team backed by

And for your peace of mind, we guarantee our work.

Want to know more? Just contact us.