Supporting Windows is like buying
a puppy. The dog only cost $100, but we spent another $500 cleaning the
carpet.
Marc Dodge
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As a Duticall Client, what can You expect?
 …from the Contractors.
Commitment … Duticall Contractors invest money into
each contract they undertake. This money, which remains at risk throughout
the life of the contract, may be lost if You (the Client) feel you have been
let down and as a result cancel the cleaning arrangements.
Currently Duticall Contractors have over $500,000 invested in Clients'
satisfaction.
Those cleaners who become Duticall Contractors strongly believe that, with
Duticall's support, they are able to provide You with a reliable quality
service.
Duticall rarely advertises for cleaners…they are referred by existing
Duticall Contractors. This is a strong indication that the system works for
the Contractor and hence for You.
Consistency of service … Duticall Contractors, unlike
employed cleaners, each have their own Clients and are proud of this fact.
It also enables them to be familiar with all aspects of their cleaning duties
as well the security systems with which they are entrusted. You can sleep
easy knowing that your premises are in good hands … hands that belong
to someone you know and trust.
 …from Duticall staff.
Regular Communication … At the start of your contract,
Duticall telephones You every week to confirm that you are happy with the
service. Later, at your request, this contact can be modified to a fortnightly
or monthly call.
Facility Management … Duticall staff will organize
ancillary services such as - carpet cleaning, window cleaning, wall and ceiling
cleaning (see Acoustic Clean below), special floor maintenance and provision
of janitorial supplies. All of the services You require are scheduled in
a computerised database which automatically highlights when they are due.
Duticall staff need only liaise with You to ensure that the work is carried
out in a timely manner.
Problems solved ... Duticall staff will quickly and efficiently
handle any problems that may arise, including organising special once-off
work, and will always ensure that you are completely satisfied with the final
outcome.
Personalised service …with a smile.
 …from Duticall management.
Your own support manager … The manager You initially
meet who puts together your cleaning proposal will also be the one who introduces
You to your Duticall Contractor and ensures your continued satisfaction with
the service.
Insurance Cover … A master policy has been negotiated
by Duticall to cover all Duticall Contractors up to $20 million whilst on
your premises.
Security of keys … All keys are tagged, coded and
marked "reward to finder" with a telephone number. In 16 years of operation
in Brisbane there have only been 8 cases of lost keys and most were ultimately
found or returned as a result of Duticall's key security programme.
A guarantee You can count on … If at any time, something
isn't done to your complete satisfaction, it's fixed or it's free.
Duticall is on a consistent growth path.
In the last two years Duticall's net Client billings have increased at 20%
each year.
The Acoustic Clean service
Acoustic Clean, which has been established in Brisbane for over 15 years,
provides an answer to businesses considering replacing their suspended ceilings
because they have become so dirty… don't replace - clean them.
Examples of ceiling types cleaned … Gyproc - plain or vinyl-faced, Mineral
fibre, Vinyl-faced fibreglass and Metal-pan.
Other services offered … replacement of damaged ceiling panels, small
grid repairs, cleaning of air-con vents, cleaning and / or replacement of
light diffusers.
A past memory … The first job Acoustic Clean Brisbane was awarded was
cleaning the mall ceilings in the Lutwyche Shopping Centre for only
$1,750.00… a bargain!
Find out more about our
acoustic cleaning service at this link
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We look forward to assisting
you!
